Tech Support and Training.

Technical Support & Training

ArcGIS Training / 911 Dispatch Geocoding

Client: Franklin County Emergency Services

Technical POC: Mr John Bashaw

Project Period of Performance: 11/2009 – 12/2009

Technology Employed:

• ESRI ArcGIS ArcView
• ArcGIS ArcCatalog
• Positron 911 database

Project Description Vertex Geospatial conducted two days of on-site GIS training in support of the Emergency Services Dispatch Center in Malone, NY During the course of conducting training exercises, Vertex Geospatial staff provided guidance and support to E-911 staff with the following:

• Development of Fire district mapping and EMS response zones
• Radio Network mapping High Band, Low Band and Microwave networks
• Creation of County address locator engine using NYS street centerline file
• Geocoded dispatch database from Positron 911 system and created address points with owner information
• Generated process for adding and editing street segments with addressing data to county road network using ArcGIS desktop tools